How much are the fees?
There are no fees. The mediation is free of charge for you.
What duration can I choose for my request?
The duration is up to 10 years.
Can I change my request afterwards?
Yes, this is possible without any problems. Of course, the request will be reviewed again.
What amount can I request?
You can apply between 1,500 € and 100,000 €.
Do I have to specify who exactly the payees are?
Yes, the financial institution must know to whom the payments are made.
Will anyone know that I have made a request?
No. Of course not. Your request will be handled with absolute
discretion.
Can I change my bank despite my request?
You can change your bank at any time.
Can I send my documents as a scan by e-mail or as a mobile phone photo?
Yes, absolutely! This will greatly speed up the processing of your enquiry.
Is my partner also liable for the enquiry?
No, your partner is not liable for your request.
How quickly will I be informed whether or not my request has been granted?
The request is submitted online and we inform you promptly by E-Mail whether the request is successful or not. This often happens within a few hours.
Can I also receive my contract documents by post?
Yes, this is possible. Please contact us by E-Mail or call us.